Last Updated: September 3, 2026
Welcome to Waqas Special. These Terms of Service explain the rules and conditions that apply when you visit our website, browse our products, create an account, or place an order with us. By using our website, you acknowledge that you have read and understood these terms and agree to follow them.
Please read these terms carefully before making a purchase.
1. About Our Store
Waqas Special is an online store that offers products to customers through our website. The website, including its content, product listings, shopping features, checkout process, and customer service, is operated for the purpose of providing customers with a convenient online shopping experience.
Throughout these Terms of Service, the words "Waqas Special," "we," "us," and "our" refer to our store and its operations. The words "you," "your," or "customer" refer to any person who visits our website, uses our services, or purchases a product from us.
By using our website, you agree that you will follow these terms as well as any other policies displayed on our store, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.
2. Acceptance of Terms
By accessing, browsing, or purchasing from the Waqas Special website, you confirm that you accept these Terms of Service.
These terms apply to all visitors and customers, whether you are simply browsing our products, creating an account, adding products to your cart, or completing a purchase.
If you do not agree with any part of these terms, you should not use our website or purchase products from our store.
We may update these terms from time to time. Your continued use of the website after an updated version has been published means that you accept the revised terms. It is your responsibility to review this page periodically for any changes.
3. Eligibility
You are responsible for ensuring that you are legally permitted to use our website and purchase products from our store under the laws applicable to you.
If you are under the legal age required to enter into a purchase agreement in your location, you should use our website only with the involvement and permission of a parent or legal guardian.
By placing an order, you confirm that the information you provide is accurate and that you have the authority to use the payment method selected for the purchase.
We reserve the right to refuse service or cancel an order where we reasonably believe that the customer is providing false information, engaging in fraudulent activity, or otherwise violating these terms.
4. Product Information
We make reasonable efforts to provide accurate information about the products available through our store. This may include product names, descriptions, photographs, sizes, quantities, prices, and other relevant details.
We try to display product photographs as accurately as possible. However, the actual appearance of a product may vary slightly from the images shown on your screen due to lighting, photography, device settings, or screen resolution.
Product descriptions are provided to help customers make informed purchasing decisions. If you have a specific question about a product before ordering, we encourage you to contact us for clarification.
We reserve the right to correct product descriptions, images, specifications, or other information if an error is discovered.
5. Product Availability
We do our best to keep product availability information up to date. However, products may become unavailable unexpectedly due to stock levels, supplier availability, high demand, or other circumstances.
Adding a product to your cart does not necessarily guarantee that the item will remain available until checkout is completed.
If a product becomes unavailable after you place an order, we may contact you to discuss available options. Depending on the circumstances, we may offer an alternative product, remove the unavailable item from the order, or provide a refund for the affected item.
We are not required to replace an unavailable product with another product of a different value unless we agree to do so.
6. Prices
All prices displayed on our website are subject to change without prior notice. Prices may be updated because of changes in product costs, promotions, taxes, supplier pricing, or other business-related factors.
We make reasonable efforts to ensure that prices shown on our website are accurate. However, an occasional typographical or technical error may occur.
If an obvious pricing error affects an order you have placed, we reserve the right to contact you before processing the order. You may then be given the option to confirm the purchase at the correct price or cancel the affected order.
Any applicable shipping charges or other costs will be displayed during checkout where possible.
7. Orders
When you place an order through our website, you are submitting a request to purchase the selected products.
After your order is submitted, you may receive an order confirmation by email, SMS, or another available method. An order confirmation confirms that we have received your order request, but it does not necessarily mean that the order has been dispatched.
We reserve the right to refuse, limit, or cancel an order for reasonable business reasons, including suspected fraud, incorrect pricing, product availability issues, duplicate orders, or inaccurate customer information.
If we cancel an order that has already been paid for, we will arrange an applicable refund according to our refund procedures.
8. Customer Information
When placing an order, you agree to provide complete, accurate, and current information.
This may include your full name, delivery address, phone number, email address, and other details required to process and deliver your order.
You are responsible for checking your information before completing checkout. Incorrect phone numbers, incomplete addresses, or missing delivery details may result in delays, failed delivery, additional shipping charges, or return of the package to us.
If you notice an error after placing an order, contact us as soon as possible. We will try to update the information if the order has not yet been processed or dispatched, but we cannot guarantee that changes can be made after dispatch.
9. Payment
We accept the payment methods displayed and made available at checkout. Depending on your location and the payment options offered by our store, available methods may include online payment or Cash on Delivery.
For online payments, payment information may be processed through third-party payment providers. We do not intentionally store complete payment card information on our own systems.
For Cash on Delivery orders, the customer is responsible for paying the required amount to the courier when the package is delivered.
You agree not to use a payment method without proper authorization. We may cancel or investigate an order if we reasonably suspect unauthorized payment activity, fraud, or other misuse.
10. Shipping and Delivery
We generally process orders within 1–3 business days after they are placed. Once an order has been dispatched, delivery generally takes approximately 3–7 business days, depending on the destination and courier service.
These delivery times are estimates and should not be considered guaranteed delivery dates. Delays may occur because of courier operations, weather conditions, public holidays, high order volumes, incorrect delivery information, or other circumstances outside our reasonable control.
Once the order has been handed over to the courier, responsibility for the physical transportation of the package rests with the relevant delivery service, although we will assist customers in resolving delivery issues where reasonably possible.
For additional information, please review our Shipping Policy.
11. Returns, Exchanges and Refunds
We want customers to receive their orders in satisfactory condition. If you receive an item that is damaged, defective, incorrect, or different from what you ordered, you may be eligible for a return, exchange, or refund according to our Return & Refund Policy.
Return or exchange requests must generally be submitted within 3 days of receiving the order. Customers may be asked to provide their order number and clear photographs or videos showing the issue.
Returned products may need to be in their original condition and packaging, where applicable. Products that have been used, altered, damaged after delivery, or returned without prior approval may not qualify.
Once an approved return has been received and inspected, any eligible refund will be processed according to our refund procedure. Please allow 10–15 business days for an approved refund to be processed and reflected in your account, depending on the payment provider or bank.
12. Order Cancellation
If you need to cancel an order, you should contact us as soon as possible after placing it.
We can generally cancel an order only if it has not yet been processed or dispatched. Once the package has been handed over to the courier, cancellation may no longer be possible.
If an order has already been dispatched and you no longer wish to receive it, the applicable return procedure may need to be followed.
For Cash on Delivery orders, repeatedly placing orders and refusing to accept them may result in restrictions on future COD purchases.
13. Website Use
You agree to use our website only for lawful purposes and in a way that does not interfere with the operation, security, or availability of our store.
You must not attempt to gain unauthorized access to our website, server, database, customer information, or other systems. You must also not introduce malicious software, viruses, harmful code, or any other technology intended to damage or disrupt our website.
Using our website for fraudulent activities, impersonation, unauthorized transactions, abuse, or any activity that violates applicable law is prohibited.
We reserve the right to restrict or terminate access to our website if we reasonably believe that a visitor or customer has violated these terms.
14. Intellectual Property
All original content displayed on the Waqas Special website, including our logo, brand name, photographs, product images, graphics, written content, designs, page layouts, and other materials, belongs to Waqas Special or is used with appropriate permission.
This content is provided for personal and shopping-related use only. You may not reproduce, copy, modify, publish, distribute, sell, or commercially use our content without our prior written permission.
Unauthorized use of our brand materials or website content may violate applicable intellectual property laws.
If you believe that any content on our website infringes your intellectual property rights, please contact us with the relevant details so that we can review the matter.
15. Third-Party Services
We may use third-party companies and services to help operate different parts of our store. These may include Shopify, payment processors, courier companies, analytics providers, marketing services, communication platforms, and other applications.
These third-party providers may process certain information when necessary to provide their services. Their use of information may be governed by their own terms, conditions, and privacy policies.
While we choose service providers with reasonable care, we cannot control the policies or operations of independent third-party services.
By using features that rely on third-party services, you acknowledge that certain aspects of your transaction or website experience may be subject to those providers' terms.
16. Links to Other Websites
Our website may contain links to third-party websites, social media pages, payment services, or other external platforms.
These links may be provided for convenience or to give customers additional information. However, we do not control external websites and are not responsible for their content, security, availability, products, services, or privacy practices.
Visiting an external website through a link on our store is done at your own discretion. We recommend reviewing the relevant website's terms and privacy policy before providing personal or payment information.
17. Accuracy of Information
We aim to keep all information on our website accurate, useful, and up to date. However, information may occasionally contain typographical errors, technical mistakes, outdated details, or other inaccuracies.
This may include product descriptions, prices, availability, images, promotional information, shipping details, or other website content.
We reserve the right to correct errors, update information, change product details, or remove information whenever necessary without prior notice.
If an error materially affects an order you have placed, we may contact you to discuss the available options before completing or fulfilling the order.
18. Limitation of Liability
We take reasonable steps to operate our website and fulfill orders properly. However, we cannot guarantee that our website will always be available, uninterrupted, completely error-free, or free from technical issues.
To the extent permitted by applicable law, Waqas Special will not be responsible for losses or delays caused by circumstances outside our reasonable control. This may include courier delays, natural events, internet or technical failures, payment service interruptions, third-party service issues, or other unforeseen circumstances.
Nothing in these terms is intended to exclude or limit any responsibility or customer right that cannot legally be excluded or limited under applicable law.
19. Changes to These Terms
We may change or update these Terms of Service when necessary. Changes may be made because of updates to our business practices, website features, services, payment methods, shipping arrangements, or applicable legal requirements.
When changes are made, the updated version will be published on this page along with a revised Last Updated date.
We encourage customers to review these terms periodically. Your continued use of our website after an updated version has been posted means that you acknowledge the revised terms.
If you do not agree with an updated version of these terms, you should stop using our website and services.
20. Contact Us
If you have any questions, concerns, or requests regarding these Terms of Service, your order, our products, or any of our store policies, we encourage you to contact us.
Our customer support team will review your message and provide assistance where possible.
You can reach us using the following details:
Store Name: Waqas Special
Email: wikidaska1@gmail.com
When contacting us about an existing order, please include your order number and relevant details so that we can assist you more efficiently.